ca
Top gambling platforms always have reliable support channels for users to get assistance when they need it. At TonyBet Casino & Sportsbook, this is exactly what you get. The platform provides a customer service team that’s active round the clock. If you want to reach the TonyBet support agents, continue reading as we explain what to do.
From our first-hand checks, live chat and email are the two customer support options at TonyBet. Both are easy to access and use. For live chat, you just have to check the main menu and click the button. On the other hand, you can email info@tonybet.ca if you’re in Ontario or info@tonybet.com in other provinces.
Sign UpWe didn’t find any TonyBet contact numbers for Canadian players and bettors during our review. As such, the phone option is off the table. However, the operator can still launch one at any time. Keep tabs on our review page, as we’ll update this information once a phone number becomes available.
The best way to reach the TonyBet customer support team is through live chat. This option allows you to discuss with the agents in real-time, so it’s pretty fast. Whether you’re using the website or the TonyBet app, you’ll find the live chat button on the main menu.
It took the agents under five minutes to join the chat during our tests. However, you can expect much faster connection times, as it depends on the number of players in the queue.
Once connected, rest assured that you’ll get quick and dependable feedback. Sometimes, you may need to hold on for a few seconds or minutes for the agents to review the issue and get back to you.
Sign UpAs experts, we recognize the TonyBet email option as the best for technical and more detailed queries. You have info@tonybet.ca to use in Ontario, and info@tonybet.com in all other provinces in Canada.
Without any surprise, the email option wasn’t as fast as live chat during our tests. Nevertheless, you’ll only wait 4 to 12 hours for feedback during working hours. The highest it’ll take to get an email response is usually 24 hours. Also, you’ll sometimes get an initial message confirming receipt of your email.
When you use the TonyBet live chat option, the waiting time will be no more than five minutes. In some cases, you’ll get connected within seconds. Meanwhile, email, as we already highlighted, takes 4 to 12 hours or 24 at the maximum. From our expertise, the customer support turnaround time at TonyBet is in line with the standards in the industry.
Sign Up